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  1. We do not take walk in daycare or boarding. We MUST know your dog is coming. Please call ahead, or you can set up standing weekly days.

  2. Vaccines and health:  All dogs are required to have and maintain current Rabies, Distemper/Parvo, and Bordetella vaccines. (While the Lepto vaccine is not required, it is strongly recommended).  All dogs must be spayed and/or neutered by 1 year old. If your female is in heat we ask that she stay home for the duration.  We also require your dog to be on a veterinary recommended flea control and heartworm control.

  3. Images:  Images of your pet may be captured by MCC through photos and/or video, to be used for the purposes of promotional material and publications (including social media) without rights of compensation or ownership.

  4. Food and Medication:  We ask that you bring your dogs regular food. Please package food by meal. We feed twice a day. Failure to do so may result in a $2.00 fee per day.  We will administer simple medication. Please label your food and medicine with your dog’s name and directions.

  5. Illness:  We reserve the right to refuse a dog if he/she is sick. If your dog becomes ill while in our care, we will isolate him/her, until we can contact you to pick him/her up.

  6. Behavior:  We reserve the right to excuse a dog for behavioral issues. If your dog becomes a problem we will isolate him/her, until we can contact you to pick him/her up. Please see Monadnock Canine Center Health and Temperament Agreement.

  7. Fleas:  We reserve the right to refuse service for your pet if fleas are present at time of drop off.  If fleas are found on your pet he/she will be treated to protect your pet as well as others. Be aware there is an additional fee depending on the size of your pet and the severity of the flea infestation.

  8. Payment:  Payment for daycare is due daily.  We do offer daycare prepayment packages. Payment for boarding is due at boarding drop off.  We accept cash, debit cards, major credit cards and checks.

  9. Reservations: Reservations are required with availability based on a first come, first serve basis. You may make several reservations at one time to guarantee space is available.  Peak season  boarding reservations will require a 50% non refundable deposit. (Thanksgiving, Christmas, Memorial Day and Independence Day)

  10. Cancellations: We accept cancellations for daycare and boarding up to 24 hours in advance (peak season we require 48 hours cancellation notice. Thanksgiving, Christmas, Memorial Day and Independence Day). Failure to give proper notice will result in a fee of $50.00.

  11. Hours:  We are open for daycare Monday to Friday 6:00am to 12:00pm then 1:00pm to 6:00pm. Saturday, 9:00am to 12:00pm. Sunday 12:00pm to 1:00pm. Saturdays and Sundays are by appointment only. We do not offer daycare on weekends, these hours are for boarding drop-off and pick up only. If you are running late please call us! A $15 fee applies when pets are picked up up to 15 minutes late. $2 is added for each additional minute.

  12. Leashes and Collars:  Every dog arriving or leaving MCC must be on a leash that is six feet or less.. We “play naked” at MCC. This means we remove collars and harnesses for safety. (You may request your dog keep his/her collar on in playgroup, however it must be a quick release collar. No martingale, choke, or buckle collars). We ask that you please remove Flea and Tick collars  (ie. Sorresto) yourselves. We can not be responsible for  any loss or damage to any leash, collar or harness.  NO RETRACTABLE LEASHES PLEASE.

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