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Our Pawlicies

  1. Vaccines and health:  All dogs are required to have and maintain current Rabies, Distemper/Parvo, and Bordetella (k-9 cough) vaccines. (While the Lepto vaccine is not required, it is strongly recommended). All dogs must be spayed and/or neutered by 1 year old. If your female is in heat we ask that she stay home for the duration. We also require your dog to be on a veterinary recommended flea control and heartworm control.

  2. Illness:  We reserve the right to refuse a dog if he/she is sick. If your dog becomes ill while in our care, we will isolate him/her, until we can contact you to pick him/her up. 

  3. Behavior:  We reserve the right to excuse a dog for behavioral issues. If your dog becomes a problem we will isolate him/her, until we can contact you to pick him/her up. Please see Monadnock Canine Center Health and Temperament Agreement.

  4. Fleas:  We reserve the right to refuse service for your pet if fleas are present at time of drop off.  If fleas are found on your pet he/she will be treated to protect your pet as well as others. Be aware there is an additional fee depending on the size of your pet and the severity of the flea infestation. 

  5. Payment:  Payment for daycare is due daily.  We do offer daycare prepayment packages. Payment for boarding is due at boarding drop off.  We accept cash, debit cards, major credit cards and checks.

  6. Boarding Information:  In order for your dog to stay overnight with us he/she must attend daycare at least 3 times a month. ​ We ask that you package the meals individually (per Meal) and clearly mark with the dogs name.  We do not accept any bowls from home .We do not accept any rawhide, rope toys or toys with squeakers.  If your dog requires medication with staying with us, please only leave us what’s needed for the stay and able with instructions and your dogs name.

  7. Reservations: Reservations for DAYCARE and BOARDING as well as APPOINTMENTS for GROOMING are required with availability based on a first come, first serve basis. You may make several reservations at one time to guarantee space is available.  Peak season  boarding reservations will require a 50% non refundable deposit. (Thanksgiving, Christmas, Memorial Day and Independence Day)

  8. Cancelations: We accept cancellations for daycare and boarding up to 24 hours in advance (peak season we require 48 hours cancellation notice. Thanksgiving, Christmas, Memorial Day and Independence Day). Failure to give proper notice will result in a fee of $50.00.

  9. Hours:  We are open for daycare Monday to Friday 6:00am to 12:00pm then 1:00pm to 6:00pm. Saturday, 9:00am to 12:00pm. Sunday 12:00pm to 1:00pm. Saturdays and Sundays are by appointment only. We do not offer daycare on weekends, these hours are for boarding drop-off and pick up only. If you are running late please call us! 

  10. Late pick pickup or early drop off:  A $15 fee applies when pets are picked up up to 15 minutes late. $2 is added for each additional minute. Early drop off can be available for a fee of $25.00.

  11. Images:  Images of your pet may be captured by MCC through photos and/or video, to be used for the purposes of promotional material and publications (including social media) without rights of compensation or ownership. 

  12. Leashes and Collars:  Every dog arriving or leaving MCC must be on a leash that is six feet or less.. We “play naked” at MCC. This means we remove collars and harnesses for safety. (You may request your dog keep his/her collar on in playgroup, however it must be a quick release collar. No martingale, choke, or buckle collars).  We ask that you please remove Flea and Tick collars  (ie. Sorresto) yourselves. We can not be responsible for  any loss or damage to any leash, collar or harness.  NO RETRACTABLE LEASHES PLEASE.​

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